Support
710 Rewards
Private customer program

Support goes through the 710trading team that provisioned your account.

710 Rewards is not a public consumer app. It is a private loyalty wallet for approved customers, so support is handled directly by the business relationship behind your account instead of through a public help desk.

Fastest support path

Start with the same 710trading contact or in-store team that gave you access.

If your issue is account-specific, ask them to verify your portal access and current rewards status in the admin console.

For login lockouts, password resets, or access changes, support must be handled by staff with console access.

What support can help with

Most issues fall into a few operational categories.

Trouble signing in with your customer email and provisioned password.
Questions about available balance, redemption status, or missing reward activity.
Push-notification issues after enabling notifications on your device.
Requests to pause access, rotate credentials, or correct account details.

Program boundary

This app is a rewards and account-status surface.

Support can help with balances, redemptions, and customer access.

The app is not a direct ordering or checkout tool.

Admin-only controls and LeafLink credentials stay on the protected web console.

Before you reach out

Your full account name and the email used for sign-in.

A short description of the issue and the device type you are using.

Screenshots of the affected screen when available.

The approximate time the issue occurred and any redemption or notification involved.

Account and privacy questions

If your question is about data use, notification permissions, or account handling, use the privacy page alongside your direct support contact.